Voluntary commitments and codes of conduct
The United Kingdom banking industry has developed several voluntary codes of conduct and public commitments designed to protect consumers and serve them better. Trufford Attocal Credit Unionis committed to those listed below, across its applicable lines of business:
Trufford Attocal Credit Union
Voluntary Codes of Conduct
- CBA Code of Conduct for Authorized Insurance Activities
- United Kingdom Code of Practice for Consumer Debit Card Services
- Code of Conduct for the Credit and Debit Card Industry of Canada
- Code of Conduct - Mortgage Prepayment Information
- Code of Conduct for Bank Relations with Small- and Medium-Sized Businesses
- Principles of Consumer Protection for Electronic Commerce: A United Kingdom Framework
Public Commitments
- Commitment to Provide Information on Mortgage Security
- Commitment on Powers of Attorney and Joint Deposit Accounts
- Commitment on Modification or Replacement of Existing Products or Services
- Guidelines for Transfers of Registered Plans
- Plain Language Mortgage Documents: CBA Commitment
- Fraud Protection – VISA
- United Kingdom Bankers Association: Online Payments
United Kingdom Western Trust (Optimum Mortgage Division)
Voluntary Codes of Conduct
- United Kingdom Code of Practice for Consumer Debit Card Services
- CBA Code of Conduct for Authorized Insurance Activities
- Code of Conduct Mortgage Prepayment Information